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Consulate General Calgary

615 Macleod Trail S.E.,
10th Floor
Calgary, Alberta, T2G 4T8 Canada

Security Notice to all Consulate Visitors

Hours of Service

The Consular Section will be closed to the public on the third Thursday of each month.

8:30 a.m. to 12:00 p.m. Monday through Friday, nonimmigrant visa applications only until 11:30 a.m.

General Information

Appointments are required for most American citizen services, including passport applications and notary services. Please be sure to identify the correct service that you wish to receive and carefully read all of the information provided. Once you have read through the relevant instructions, you will be given the opportunity to schedule an appointment.

All visa interviews at the U.S. Consulate General in Calgary are handled on an appointment basis only. Individuals seeking general information about U.S. visas or needing to schedule a visa appointment may do so either online or by calling (403) 800-1194 (calling from the Calgary area), or 703-249-4643 (from elsewhere in Canada and the United States). There are no service fees or toll charges for using the online or telephone services beyond standard applicable data and phone connection fees. An online visa application must be completed and required visa application fees must be paid before an appointment can be scheduled.

In general, all applicants must appear in person for the visa interview at which time, in addition to an interview, the consular officer will digitally capture the fingerprints of applicants aged 14 - 79. Under very limited circumstances the personal appearance requirement may be waived (medical emergencies for example) but the applicant must still be physically present in the district where the application is submitted. In the case of applicants under 14 years of age, a parent or guardian must appear in person or accompany the child to the interview.

Consulate Calgary does not issue visas for pick-up on the same day as the appointment. All passports with visas will be returned to the applicant via courier. The courier service is provided through Loomis, at no additional cost to the applicant when the passport is picked-up by the applicant at the Loomis location of their choosing. Learn more about passport pick-up and the options for home delivery.   Additionally, depending on the applicable processes and requirements for the visa type, the applicant may need to submit additional documents to the consular section, and this can also add to the time required to return the passport and approved visa.

Visa applications that need more administrative processing can expect the visa process to take several weeks, and in some cases, several months. Processing time may vary. To avoid not getting a visa in time for your scheduled departure to the United States, you should make your appointment well in advance of your planned departure.

Security Notice To All Consular Visitors: All visitors must be screened prior to entering the U.S. Consulate and are subject to inspection via walk-through metal detector and hand-held metal detector. Moreover, personal items are also subject to full inspection by use of x-ray and other detection equipment.

Any visitor refusing to submit to security screening shall be prohibited from entering the U.S. Consulate.

The following items are prohibited inside the U.S. Consulate

ANY electronic equipment of any kind (cell phones, cameras, Blackberries, laptop computers, tape/CD/MP3 players, pagers, palm pilots, car remotes, batteries, etc.), briefcases, backpacks, any luggage, large purses, etc., weapons of ANY kind, mace or pepper spray, any sharp or bladed objects, any oil or chemical-based sprays, liquids, or lotions, contraband items, food and beverages, and/or oversized strollers.

Consular-Related Visitors

The following persons may accompany a visa applicant during Consular-related visits: Interpreter: Applicants may bring ONE interpreter if they do not speak English well enough to participate in an interview, Special Needs Visitors: Applicants may bring ONE person to help if they are elderly, disabled, or if the applicant is a minor child applying for a visa, Attorney: An attorney may accompany client(s) applying for a visa, U.S. Citizens: One American citizen may accompany an applicant.

Due to waiting room size, the large volume of applicants and the time required to screen consular clients, other accompanying persons cannot be admitted to the waiting room. Drivers, friends, extra relatives must wait outside or return to meet the applicant after the interview has been completed.